State Farm® Insurance Agent Andy Herrero

"Very happy with Erica's service; highly recommended. Thanks for the assistance - buying insurance was surprisingly easy thanks for the help!"

"Erica was the best with many questions I had with a new car purchase. I have been a customer for many years with Andy Herrero and always easy to make changes. I highly recommend if looking for a new agent. Ask for Erica, she is friendly, informative and professional. Rates are great also. Thank you Erica for your help!"

"Jason McCain, our State Farm Agent, was exceptional! He went above and beyond to help get us the needed coverage for our cars and home. I would highly recommend this agency for all of your insurance needs!"

"Have been working with this office over the past few months and had a great experience so far. Quick to respond as a potential customer and very accommodating as we worked through various coverage scenarios."

"I just switched from Allstate to State Farm for my auto and condo insurance. I had a great experrience working with Matt! He easy to reach and saved me hundreds of dollars."

"We have been with State Farm for over 15 years. Our agent Jason was always available when I had questions and was extremely helpful when I had a claim. He has also been available to review my policies for the correct coverage."

"I am very happy to have returned to State Farm and I am very satisfied with the professional yet personal attention provided by Jason McCain in Downers Grove."

"Andy and his team are incredibly responsive and supportive. Their quick response time was impressive, ensuring that all my questions and concerns were addressed promptly. What stood out the most was their genuine commitment to customer service, they always went above and beyond to ensure I felt confident and informed about my choices. I highly recommend them!"

"Such a helpful individual. Love love love her energy! She is the best."

"So Andy will call you and be on top of communication when he is selling you a policy. Then will follow up to try and sell more. But once you’re secured with insurance forget ever having him return a call, text or email. 4 times i reached out and no response!! I then sold a car and dropped it from the policy but yet he still charged me a full months of insurance for the car I sold. After all that I dropped him. I said cancel all policy’s. Guess what! I check on it and they kept open a renters policy! Well I cancelled it so they won’t get another dime bc I also cancelled the card on file with State Farm! I’m so happy I found a WAY better agent and a much more affordable price!"

"A round of applause for outstanding customer service! I have been with Ruth Mayer and now Andy since the late 70's. When I call, a friendly voice is on the other line. I know that I'm in good hands and my questions will be answered. Each and every one of Andy's team goes above and beyond. We don't see that much anymore. I want to thank Jason McCain for putting up with my thousand questions. Jason, you are patient, knowledgeable, and approachable-thank you! And to Carly and Rhonda who always have a kind voice and smile when they answer the phone. All of you are true gems."

"Matt was very easy and pleasant to work with. Made everything very simple and smooth."

"Absolutely outstanding service! I've been a customer for Andy Herrero originally with his late mother Ruth Mayer for years! Specifically, my POC has been Jason McCain for almost 30 years of service! This is a team that does not disappoint you and will be there for all your State Farm service needs. Don't go anywhere else!"

"We have been with Andy and his mom, Ruth Mayer before him, for about 30 years. He and his entire staff, in particular Jason McCain, are responsive, knowledgeable and caring. Highly recommend this agent and agency."

"Jason was incredibly helpful getting me my auto insurance! Great experience."

"Great and fast service as always!!!!"

"Very professional place"

"I highly recommend this agency. Jason was quick and efficient with giving me my options for various insurance needs."

"Recently had to move some of our insurance coverage over to Andy Herrero's office and it was a great pleasure working with Jason on his staff. Smooth process, well informed, and everything was taken care of quickly and effectively!"

"Our family has been a client of the Andy Herrero agency for many years (since his Mother, Ruth Mayer, was running the agency). Our main contact is now Jason and he has always provided us with straight forward informative answers to our questions."

"Erika is the best! She helped me with my 2 claims and made it so easy. She followed up with me to ensure everything was being taken care of in a timely manner. I recommend her to anyone who needs an agent. Erika es la mejor! Me ayudo con mis 2 reclamos y hizo el proceso facil. Ella se aseguraba conmigo que se estubieran arreglando las cosas sin demoras. Se la recomiendo a cualquier persona que ocupe un agent"

"Horrible customer service!! Carly the manager got hostile with me refused to help me. Said she didn’t have to be on the phone with me 5 minutes after closing. Which I was placed on hold for over 10 mins and no one could get a hold of her. When she finally jumped on the call she had a bad attitude and refused to help me then hung up. With that being said it’s Memorial Day weekend and won’t be able to contact anyone til Tuesday. Don’t recommend doing business here."

"If I could give more stars I would! I highly recommend! My insurance is half the cost of what I was paying with another company. My only regret is not switching sooner!"

"Great Team !!! Jason was awesome as always"

"Been with State Farm for the past 25 years and happy my business is with Andy Herrero. He and his staff is great to work with and will never stare you in the wrong direction. They provide second to none customer service and would highly recommend them for all your insurance needs."