State Farm® Insurance Agent Andy Herrero

"Great service and pricing! Erika was patient and really helped me get the best value for every dollar spent. Thanks!"

"This State Farm office in Downers Grove is THE BEST I have ever dealt with. I have been a client for many years but have recently transferred to this location. They are super friendly, attentive and knowledgeable about every matter. Tom, Emma, Erika, Rachel, Carly and of course Andy… truly a pleasure to be associated with. I would highly recommend this office!"

"I had an excellent experience working with Erick Avalos and definitely wanted to take the time to leave a review. From the beginning, Erick was extremely professional, patient, knowledgeable, and helpful throughout the entire process. She did a great job getting everything set up for me and, most importantly, took the time to explain everything in a way that was easy to understand.

I really appreciated that I never felt rushed or pressured. Erick walked me through all of my options, answered every question I had, and made sure I understood exactly what I was getting before moving forward. She explained the coverage, costs, and different options clearly so I could make the best decision for myself and my family. That level of customer service is hard to find these days.

What impressed me the most was her patience and attention to detail. Instead of just trying to get through the process quickly, she made sure everything was handled correctly and that I was comfortable with my choices. She was friendly, professional, easy to talk to, and genuinely seemed to care about making sure I was taken care of.

Changing insurance and going through different coverage options can sometimes be confusing and stressful, but Erick made the entire experience smooth and straightforward. By the time we were finished, I felt confident that I understood my policy and what I was paying for.

I would absolutely recommend Erick Avalos to anyone looking for someone who provides excellent customer service and takes the time to actually help their customers. She went above and beyond for me, and I truly appreciate all of her help. If you get the opportunity to work with Erick, you will definitely be in good hands.

Thank you again, Erick, for making the entire process such a great experience. Definitely 5-star service! ⭐⭐⭐⭐⭐"

"They provided exceptional guidance throughout my transition to State Farm, handling all the details efficiently and ensuring a smooth upgrade. I am extremely satisfied and I highly recommend their services."

"Highly recommend Andy and his team!"

"​I had a fantastic experience working with Erika Avalos. She always makes the entire process seamless, clear, and completely stress-free. Answers all my questions promptly and keeps me informed every step of the way. Highly recommend her!"

"My favorite part of State Farm is speaking to Erika Avalos she is such an awesome asset to company she really takes her time to explain everything! I felt supported and heard. Very grateful for her hard work 😁"

"Ericka Avalos provides outstanding service! Whenever I have questions, she always responds promptly. I definitely recommend her if you’re not already a client."

"Ive had the pleasure to get insurance with the help of Erika Avalos for a year now shes been very great to work with always answers any questions i have and always willing to help when i need it thank you Erika i highly recommend her if you need insurance help."

"Always received great customer service !!!"

"Erika Avalos fue quien me ayudó y su servicio al cliente es excelente y muy profesional. Fue amable y atenta con ayudarme a resolver mi aseguranza de auto y vida para encontrar un buen precio. La recomiendo demasiado."

"Highly recommend this local State Farm Agency in Downers Grove. I have been with them for 20 years and they are always available and helpful with any questions or concerns. Shout out to Nikki Grigsby for her help this week for her help on a few things!"

"Jason was great! He helped me save on my policy and select coverages that will benefit my needs. I switched from Progressive and it was nice actually interacting with a real local advisor. I’m looking forward to setting up additional policies that fit my needs. Thank you for your help!"

"Very helpful and patient got me the best quotes out there."

"Responsive staff"

"Great customer service, clear conversations, great price."

"Erika Avalos did an amazing job on setting up my 2 vehicles insured. She explained everything so well. I truly recommend State Farm."

"This was my first time ever getting car insurance on my own, and the agent who helped me, Erika Avalos, made the entire process easy and stress-free. She took the time to walk me through everything, explain all of my options, and answer every question I had in a way that was easy to understand. Erika was incredibly friendly, patient, and knowledgeable throughout the whole experience. I never felt rushed, and she made sure I felt confident about my coverage before making any decisions. I highly recommend Erika to anyone looking for insurance, especially if it's your first time navigating the process."

"I had a very professional conversation about home and Auto policies with State Farm and felt comfortable with the service. Mrs. Avalos gave me. She was very knowledgeable and Was able to help me to the fullest of her ability I would definitely recommend speaking with her in the future to anyone else"

"Andy is my agent, but while he was out of the office, Erika helped me with new condo policy. She was patient and helpful in answering my many questions!"

"I had a great experience working with Erika. She was responsive, knowledgeable, and made the entire process smooth and stress-free. I truly appreciate her help and would highly recommend both her and the company."

"Very responsive and helpful"

"Got a great rate"

"Even though we don't live in Chicago, we do visit our family there quite often. We keep a car there and we have insured our car and our condo with Andy Herrero's State Farm office for many years. It feels so reassuring whenever we have a question or a doubt about something and we are able to call, speak with a "live" human, without having to go through prompts or having to leave a message after listening to a recording. This week I spoke with "Carly" and she was pleasant and knowledgeable and quick to explain what needed to be done. She made it easy for me.
So glad to know that the "human touch" still exists!
Keep up the great work!!!"

"I called Erika at State Farm to add my son as a driver on my auto policy, and she was extremely helpful throughout the process. She handled everything quickly and efficiently, making it very easy for me.

Erika was friendly, professional, and took the time to make sure all my questions were answered. I really appreciate her excellent service and support.

Highly recommend working with her!"