State Farm® Insurance Agent Andy Herrero
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
PAUL HEATHERINGTON
January 2, 2025
"Jason made changing insurance company a breeze and also save me a lot of money. great doing business with state farm."
Mary Alice Lindenmeyer
December 12, 2024
"Jason saved me a lot of money on both home and auto insurance by switching to State Farm"
Melissa Gorman
December 11, 2024
"Jason is fantastic! Easy to work with and quick to respond. Would highly recommend him."
L
November 7, 2024
"Very happy with Erica's service; highly recommended. Thanks for the assistance - buying insurance was surprisingly easy thanks for the help!"
"Thank you so much for your wonderful feedback, L! We’re thrilled to hear that Erica made your insurance experience simple and enjoyable. It’s our goal to make the process as smooth as possible, and we’re glad Erica could assist you in finding the coverage that works for you. We truly appreciate your recommendation and are grateful for your trust in us. If you ever need anything else, don’t hesitate to reach out! - Andy"
Laura Jean Kingsbury
November 7, 2024
"Erica was the best with many questions I had with a new car purchase. I have been a customer for many years with Andy Herrero and always easy to make changes. I highly recommend if looking for a new agent. Ask for Erica, she is friendly, informative and professional. Rates are great also. Thank you Erica for your help!"
"Thank you so much for your kind words and positive review, Laura! We're thrilled to hear that Erica was able to assist you with your new car purchase and answer all your questions. We're very lucky to have her, she's dedicated to providing thoughtful and efficient service, and it's great to know she made a positive impact. If you ever need anything, don't hesitate to reach out. Thanks again for recommending Erica, and we look forward to serving you for many more years to come! - Andy"
Debbie Weber
October 28, 2024
"Jason McCain, our State Farm Agent, was exceptional! He went above and beyond to help get us the needed coverage for our cars and home. I would highly recommend this agency for all of your insurance needs!"
"Debbie thank you so much for your kind words and positive review! We are blessed to have Jason apart of our team and helping our clients with their auto and home insurance for the last 25 years."
wyatt margulies
October 28, 2024
"Have been working with this office over the past few months and had a great experience so far. Quick to respond as a potential customer and very accommodating as we worked through various coverage scenarios."
"Wyatt thank you for the positive review and compliments to our team, we strive to provide the best customer service possible."
Ellen Graber
October 28, 2024
"I just switched from Allstate to State Farm for my auto and condo insurance. I had a great experrience working with Matt! He easy to reach and saved me hundreds of dollars."
"Ellen thank you so much for your kind words and positive review! Matt is a key part of our team and very happy he was able to help you with auto insurance and condo insurance and save you money!"
Matthew Kropidlowski
October 25, 2024
"We have been with State Farm for over 15 years. Our agent Jason was always available when I had questions and was extremely helpful when I had a claim. He has also been available to review my policies for the correct coverage."
"Matt thank you so much for your kind words and positive review! Jason is a key part of our agency working with clients like yourself for the past 25 years."
Helen Simoncelli
October 25, 2024
"I am very happy to have returned to State Farm and I am very satisfied with the professional yet personal attention provided by Jason McCain in Downers Grove."
"Matt thank you so much for your kind words and positive review! Jason is a key part of our agency working with clients like yourself for the past 25 years. Our whole team is here to help any way we can."
Jefin Stephen
October 22, 2024
"Andy and his team are incredibly responsive and supportive. Their quick response time was impressive, ensuring that all my questions and concerns were addressed promptly. What stood out the most was their genuine commitment to customer service, they always went above and beyond to ensure I felt confident and informed about my choices. I highly recommend them!"
"Jefin, thank you so much for your kind words and sharing your experience. Customer service beyond just the point of purchase is what we are all about, and I am very glad you have enjoyed your experience with our agency. Very thankful to have clients like yourself with our agency."
Alejandra prieto
October 2, 2024
"Such a helpful individual. Love love love her energy! She is the best."
"Alejandra, thank you for your positive review and positive feed back!"
Deede Burdett
September 13, 2024
"So Andy will call you and be on top of communication when he is selling you a policy. Then will follow up to try and sell more. But once you’re secured with insurance forget ever having him return a call, text or email. 4 times i reached out and no response!! I then sold a car and dropped it from the policy but yet he still charged me a full months of insurance for the car I sold. After all that I dropped him. I said cancel all policy’s. Guess what! I check on it and they kept open a renters policy! Well I cancelled it so they won’t get another dime bc I also cancelled the card on file with State Farm! I’m so happy I found a WAY better agent and a much more affordable price!"
"I apologize if your experience was short of excellent. I will contact you shortly to address any of your concerns and make sure all your billing is accurate. "
Christine Yesutis
September 13, 2024
"A round of applause for outstanding customer service! I have been with Ruth Mayer and now Andy since the late 70's. When I call, a friendly voice is on the other line. I know that I'm in good hands and my questions will be answered. Each and every one of Andy's team goes above and beyond. We don't see that much anymore. I want to thank Jason McCain for putting up with my thousand questions. Jason, you are patient, knowledgeable, and approachable-thank you! And to Carly and Rhonda who always have a kind voice and smile when they answer the phone. All of you are true gems."
trevor johnson
August 20, 2024
"Matt was very easy and pleasant to work with. Made everything very simple and smooth."
Takeyia Palmore
August 11, 2024
"Absolutely outstanding service! I've been a customer for Andy Herrero originally with his late mother Ruth Mayer for years! Specifically, my POC has been Jason McCain for almost 30 years of service! This is a team that does not disappoint you and will be there for all your State Farm service needs. Don't go anywhere else!"
Lawrence Dennis
July 24, 2024
"We have been with Andy and his mom, Ruth Mayer before him, for about 30 years. He and his entire staff, in particular Jason McCain, are responsive, knowledgeable and caring. Highly recommend this agent and agency."
Kai Hong
July 24, 2024
"Jason was incredibly helpful getting me my auto insurance! Great experience."
Nicole Pfeiffer
July 22, 2024
"Great and fast service as always!!!!"
Edmund Witkowski
July 19, 2024
"Very professional place"
Jonathan Koshy
July 9, 2024
"I highly recommend this agency. Jason was quick and efficient with giving me my options for various insurance needs."
Joe Rago
June 15, 2024
"Recently had to move some of our insurance coverage over to Andy Herrero's office and it was a great pleasure working with Jason on his staff. Smooth process, well informed, and everything was taken care of quickly and effectively!"
Arthur Kardatzke
June 15, 2024
"Our family has been a client of the Andy Herrero agency for many years (since his Mother, Ruth Mayer, was running the agency). Our main contact is now Jason and he has always provided us with straight forward informative answers to our questions."
"Thank you so much for the great review Art! I remember being brand new and working at my mom’s agency and sitting with you reviewing a claim when a bike fell off the wall onto your car 15 years ago. I greatly appreciate your loyalty to our agency through the many years and even staying with us after mom’s passing. Looking forward to another 15+ years of working together. "
Nancy Mariscal
June 7, 2024
"Erika is the best! She helped me with my 2 claims and made it so easy. She followed up with me to ensure everything was being taken care of in a timely manner. I recommend her to anyone who needs an agent. Erika es la mejor! Me ayudo con mis 2 reclamos y hizo el proceso facil. Ella se aseguraba conmigo que se estubieran arreglando las cosas sin demoras. Se la recomiendo a cualquier persona que ocupe un agent"
Eva Gutierrez
May 24, 2024
"Horrible customer service!! Carly the manager got hostile with me refused to help me. Said she didn’t have to be on the phone with me 5 minutes after closing. Which I was placed on hold for over 10 mins and no one could get a hold of her. When she finally jumped on the call she had a bad attitude and refused to help me then hung up. With that being said it’s Memorial Day weekend and won’t be able to contact anyone til Tuesday. Don’t recommend doing business here."